Onboarding & support

Setup, customisation and support included.

SimpleRental is not software you are left to configure alone. We build your system with you, connect it to your tools and stay reachable afterwards — in French, English or German.

Trade customisation

We adapt the customer journey, required fields, extras and price grids to your actual business.

  • Journey composed step by step
  • Fields specific to your trade
  • Sliding scales, seasons, deposits

Full setup

We take over your catalogue, photos, prices and texts, then build your public page in your colours.

  • Catalogue and stock entered for you
  • Public page and widget put live
  • Texts and emails in FR / EN / DE

Team training

A session with your counter team: check-in, returns, phone bookings, dispute handling.

  • Back-office walkthrough
  • Departure and return procedures
  • Template documents and contracts

Dedicated support

A named contact, reachable during the season, who knows your setup and reacts fast.

  • Fast response in peak season
  • Price and option adjustments
  • Improvements built with you

How it works

From the first call to your first online booking.

A four-step onboarding, with no jargon and no IT project.

  1. 01

    We understand your trade

    A conversation to map your gear, prices, deposit rules and seasonal constraints.

  2. 02

    We configure it for you

    Catalogue, price grids, customer journey and texts in three languages: we build, you approve.

  3. 03

    We go live

    Your public page in your colours, the widget in your current site and the links to your tools.

  4. 04

    We stay with you

    Follow-up over the first weeks, price and option tweaks, dedicated support during the season.

A real partner

In season, a counter problem cannot wait three working days. You have a named contact who knows your setup and your habits.

Get help

What is included

  • Journey composed step by step
  • Catalogue and stock entered for you
  • Back-office walkthrough
  • Fast response in peak season

Ready to open your booking page?

Create your workspace in minutes and launch your booking page.

Online booking · Integrated payment